The Old Presbytery, Barton Street,
Darlington, Co. Durham, DL1 2LN
(01325) 489997

Our Policies

Inclusion Policy

At William House our intention is to promote and implement a policy of inclusion and equality, offering appropriate opportunities for learning and assessment to enable the full and effective participation of all children. Steps are taken to promote the welfare and development of individual children within the setting working in partnership with parents and other professionals and agencies.

The setting support children with English as additional language and Special Educational Needs and children whom are gifted and talented.

Special Education Needs – (SEND)

All children are cared and supported to meet individual needs and nursery access additional support from external agencies. Along with this additional help, the nursery team work closely with parents.


If your child becomes ill at nursery parents are contacted to discuss and explain your child’s symptoms. Nursery may ask you to come and collect your child if it is felt that advice from your doctor or your child needs to be at home is appropriate. In this instance parents are advised to collect their child as soon as possible and inform nursery of any outcome.

William House Nursery has a responsibility to all children and may have to act to stop risk of infection spreading further. Infectious Diseases such as diarrhoea, vomiting, chickenpox, and measles are highly infectious and spread very easily.

Children should remain at home for 48 hours after vomiting and or diarrhoea until they are fully recovered. Parents are asked to inform nursery if their child has been unwell at home and has been given medication before coming to nursery. Nursery reserves the right to refuse admission if required.


Nursery will only administer medication with a prescription label. If your child is prescribed antibiotics, creams or any newly prescribed prescription your child must be kept at home for the first 24 hours.

All medicines are handed to a member of staff and a medicine consent form must be completed by parents / guardians giving instruction and permission to administer the correct stated dose and time to be given.


If any person should have cause for complaint they should in the first instance speak to the Line Manager or bring the matter to the attention of the Nursery Manager or Director at the earliest opportunity.

If after discussion with the above named people the matter is not resolved the issue may be raised with OFSTED. (Information on request)


William House Nursery is committed to Safeguarding and keeping children safe. We follow Darlington Safeguarding Boards procedures and nursery procedures. All staff has a duty and responsibility to safeguard and promote the welfare of all children and young people by protecting them risk of harm, abuse and neglect.

The Nursery Manager, Deputy Manager and Line Managers are trained and are named Designated Safeguarding Leads (DSL) within nursery. The Nursery team including support staff receives annual safeguarding training including PREVENT Duty. If you have any issue for concern please speak to the Designated Safeguarding lead on Duty.

Mobile Phones

William House Nursery operates a no mobile phone, social networking or recording device policy. Please can all Parents, visitors and staff refrain from using any devices within the setting.


William House nursery ensures that any photographs or recordings taken of children within nursery are done with prior consent. Parents and visitors are not permitted to take photographs or recordings using personal devices.


Smoking is strictly prohibited on nursery property.


William House Nursery aim to ensure confidentiality at all times. Children’s details are maintained securely and information regarding children is shared as a need to know basis.


Data is stored according to General Data Protection regulations.

Managing Behaviour

We aim to set boundaries in a way which helps children to develop a sense of significance of their behaviour and actions, both in their own environment and of those around them.

The aims of our managing behaviour policy, for example is to develop a sense of caring and respect for one another, Build caring and co- operative relationships with other children and adults, Develop a range of social skills to help children learn what constitutes acceptable behaviour and develop confidence in an atmosphere of mutual respect and encouragement.

Equality opportunity policy

William House nursery promotes equality of opportunity and anti-discriminatory practice for all children and works in accordance with key legislation. We welcome respect and value every child and family treating everyone as an individual regardless gender age race, belief / religion, marriage / civil partnership, sexual orientation, gender reassignment or individual needs.